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Category Returns Window, Actions Possible and Conditions (if any)
Electronics (Smart Watch, Fitness Band, VR Glass, Bluetooth Headset, Power Bank) 10 Days repair, replacement or exchange

In order to help you resolve issues with your product, we may troubleshoot your product either through online tools, over the phone,

If a defect is determined within the Returns Window, a replacement of the same model will be provided at no additional cost. If no defect is confirmed or the issue is not diagnosed within 10 days of delivery or Installation wherever applicable, you will not lible for replacement or exchange.

In this 10 days, product should not be open locally,

Product should not be physically damaged or Liquid damage to BINGO products isn't covered by warranty

If a defect is found in the product after 10 days, the product will be repair on chargeable basis
USB Cable, Charging Cable 10 Days replacement or exchange 
Complete Product All in-the-box accessories (like Product, battery, Charger, charging Cable, Strap, instruction manuals, chargers, headphones, etc.), freebies and combos (if any) should be present.
Unused Product The product should be unused, unwashed, unsoiled, without any stains and with non-tampered quality check seals/ warranty seals (wherever applicable). Before returning a Smart watch, fitness band, the device should be formatted and Screen Lock (Pin, Pattern or Fingerprint) must be disabled.
Undamaged Product The product (including SIM trays/ charging port/ headphone port, back-panel etc.) should be undamaged and without any scratches, dents, tears or holes.
Undamaged Packaging Product's original packaging/ box should be undamaged.
  The field executive will refuse to accept the return if any of the above conditions are not met.
  For any products for which a refund is to be given, the refund will be processed once the returned product has been received by us.
Privacy Policy  
We value the trust you place in us. That's why we insist upon the highest standards for secure transactions and customer information privacy. Please read the following statement to learn about our information gathering and dissemination practices.
Our privacy policy is subject to change at any time without notice. To make sure you are aware of any changes, please review this policy periodically.
By visiting this Website you agree to be bound by the terms and conditions of this Privacy Policy. If you do not agree please do not use or access our Website.
Please contact us regarding any questions regarding this statement.
  If you do not get the return/replacement product within 7-10 business days then you can contact our support team. They will be happy to assist you.
Replacement Please notify BINGO within the given timeline. For a speedy return/replacement process kindly, If you are unable to get in touch with BINGO, then we shall not be liable for the failure to replace the order.
reverse pickup If our customer support team rectify that problem of device is under warranty, Bingo will be arrange the reverse pickup for the product in under return policy and Rs. 100/- an amount charge to you in case of reverse pickup.
In case do not received your order Please contact our customer support number on 9821497896/ 120-******
Order Cancelation To cancel your order, send an email on care@bingomobile.in or 9821497896 within 12 hour